I don't enjoy confrontation. In fact I somewhat dread it. I'm a peaceful guy, I don't like to get into arguments. Most of the time, if I don't get my way, I just deal with it. If my donut doesn't have as much filling as I had hoped, I deal with it. I'm not the type to go confronting people. I like to lay low, not cause a scene. But today I'd had it up to here (making hand motion). Aubrey has taken our car to Gerald's twice in the last two weeks to get a flat tire fixed, and they have not fixed it. The first time, she also asked to have the tires rotated, and they didn't do that either. Yesterday when she went in, she told them that the tire was still flat, and it had a bolt in it, and would they please fix it right this time? So this morning, when I saw that the tire was still flat, and still had a bolt in it, I was somewhat peeved. I called Gerald's and asked to speak to the manager. I explained the problem, and told him I would be ...